Progenist TrackerBPM™ is an enterprise grade business process management system that's delivered to your organization via Cloud Computing Technology and manages ALL cross function business processes. No more paying for exorbitant software maintenance fees. No more paying for high cost administrators to manage the server. No more paying and replacing the server, OS, and Database. No more paying for lengthy and expensive upgrade for your application. No more paying for Capital Expenditures (CapEx). Everything you paid for the service is now considered an Operational Expenditures (OpEx).

Progenist simplified the automation of the business process management. We built Progenist TrackerBPM™ based on the best practices we learned from many business environments and implement only the best utilizing KISS (keep it super simple) methodology. Our main objective is to create a simple yet powerful business process management tool that will take you from point A to point B directly without the need to circle the world.

Utilizing Progenist TrackerBPM™ advance integration with Progenist TrackerDesk™, Progenist TrackerManage™ and Progenist TrackerContract™ to help companies formalize all of the pertinent processes and costs associated with customer interaction management (CIM). The complete relationship information will help companies leverage, automate and enforce its business processes already created as well as cut down on the cost associated with people diverting from typical processes that's already created and agreed upon.

Progenist TrackerBPM™ provides a wireless smartphone or tablet interface, enabling your staffs and clients to generate, receive and respond to process request associated with running an organization, while they are on the move from anywhere in the world. They can update the status and comment on process in real-time without costly and time consuming trips back to the corporate internal network. Now, you can have a true, "what you see is what you get" real-time latest status on the issued interaction management.

All activities for each request in Progenist TrackerBPM™ are tracked religiously. Such as time stamps with logs of what was changed provide a clear history of what had happened. Analysts or management can easily access specifics from this list via a convenient search tool. These audit trails and related reports are particularly useful in helping with your SOX and other governance regulations compliancy.

All communication activity for each transaction in Progenist TrackerBPM™ are fully encrypted with our own internal high-grade SSL certificate. We do double encryption for authentication of username and password ensuring the reliability and safety of the data transmitted. No one will be able to access your information unless you said so. Even our employees has no way on reading some of the data in the database when your company utilized our TrackerSecure™ feature to secure the data. Your information is stored in our highly reliable data center with our double fail-safe server, backup generators, multiple hard drives, dual routers, cooling systems, and gel battery power banks, monitored by our internet specialists, 150+ permanently recording video cameras, and more.

Progenist TrackerBPM™ comprehensive notification mechanism keeps everyone in the enterprise aware of the status of contracts as desired via emails, or online alerts via the integration with Progenist TrackerNotify™. This feature ensures that you will never miss the deadlines for contract renewal dates, cancellation deadlines, payment due and lease expiration dates.

S.O.A. is designed for linking businesses and computational resources (principally organizations, applications and data) on demand to achieve the desired results for service consumers (which can be end users or other services). Progenist TrackerBPM™ defines a complete API using Web Services, WSDL, XML and the web 2.0 components such as Ajax, web syndications such as forum and Wiki. With our S.O.A., third party applications can now interact with Progenist TrackerBPM™ to send notifications; create and update processes; comment or manage processes; and create and update contact information.

Progenist TrackerBPM™ is certified to run on a variety of operating systems languages, allowing characters from any languages to be stored and retrieved. Every each of your clients can decide on which language they would like their profile to be set upon and it can be changed at anytime and the change will be in real-time.

Progenist TrackerBPM™ has a built in feature that would allow site administrator to import the information needed such as user information, asset information, your support center and it also supports export and archive of data for back-up purposes. All those tasks are accomplished via our Progenist TrackerTools™. Our "Almost Zero Maintenance™" reduces the administration required, saving in implementation time and data maintenance efforts.

Progenist TrackerReport™ includes real-time clickable graphical displays providing management with real-time instance of the operational aspects of the organization. TrackerReport™ also includes the ad-hoc reporting via its quick search template. Ad-hoc reporting allows non-technical end-users to change the data they’re seeing and the way it appears. With an ad-hoc reporting solution, users can build reports to answer their specific business questions without having to send request to report specialists.